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Reply to: Odynet
I have been with this ISP for 10 years and for the most part I have been trouble free. I am fairly self sufficient so I haven_t needed much technical support. Their billing department on the other hand is horrible and rude. I cringe every time I have a billing issue and that has been every bill for the last year. I have been too lazy to change because the price had been right for the OK connection that I had been getting. The last time they kept my billing the same price and changed my bandwidth cap from unlimited to 50GB with absolutely no notice. I contacted them as it had happened before and they said no problem that it would be corrected and it had always been. The last time the "person" supporting me sounded like he was a god and that I should be thankful that they hadn_t changed it before. Anyway choose them if you like but be aware of OK performance and rude customer service. I have made several attempts to contact them to get this straightened out but have had nothing but tumble weeds.
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