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Reply to: Comwave
So I started with this company to avoid the rudeness of Rogers. First they hide all the fees and the CS agent tells you one thing then does another. They came and disconnected my cable I re-schedule technician 3x with no avail. After 2 mths of battleling I decided to cancel. Now its been almost 3 months and Iam still fighting for my security deposit. All their customer service reps have no Idea on what to do and the supervisors are worse. Im at the point of suing as I have wasted over 50hrs of my time on the phone with them because all they do is put you on hold so they can verify information but never give you an answer... PLEASE PLEASE PLEASE AVOID THIS COMPANY AT ALL COSTS..if you are looking for something better and cheaper you have PRIMUS and TECH SAVY!!!COMWAVE SUCKS!!!! I HATE THEM!!! I will makesure that anyone I know and everyone I meet will be warned about comwave as the only thing they want is to steal your money...ALSO THEY USE ROGERS TECHNICIANS and I have heard that ROGERS OWN THEM which is Y I understand their lack of service and reliablity...I really wish I cound rate them -100 even that is too much for them.

I myself am a Guest Service Manager and been in Customer Service for 14Years so I do know what needs to be done to keep clients happy maybe I can offer my tips to COMWAVE!!! AGAIN TO AVOID HEADACHES STAY AWAY!!!!!!!!
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