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Reply to: Comwave
The VOip service from Comwave is deplorable, as is the response from Customer Service and Team Managers. My service is interrupted up two to three times per month. I can spend an hour+ with each of Customer Service and Tech Support. The latest call was close to 4 days ago and the Manager has not called me back. I had requested a copy of the voice recording, they claim to have, agreeing to a 4 year contract. They promise a 48 hour response time. Currently paying for a service that is not being provided. Disgusted beyond words. Considering legal counsel to end a contract I did not sign nor agree to. But they insist they will charge $200 to end said contract. Vile business.
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