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Reply to: City Wide
was a customer of citywide for 6 years, in the beginning the service was great. they always answered the phone and issues were dealt with promptly. I recommended them to everyone I knew. Now that the company has grown, their customer service has been thrown out the window. we recently wanted our internet switched to a different residence and its been three weeks and no idea of when we would have internet. they do not care that they lost a customer, and are very rude on the telephone. I will no longer recommend. goodbye citywide you wont be around much longer treating people this way. waiting a month or who knows how long to get internet is unacceptable.
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