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Reply to:	City Wide This company has the absolute worst customer service! The people who answer the phone are rude. I had problems and sent in a complaint on the service and heard nothing back. When I called to change households I got another person who had the same negative rude attitude. They do not email or send you a bill. They also make you buy their modem and router and the router is junk. The wifi is fine but thats as long as you have no problems and do not need to call customer service for anything. I am not sure where they find their staff but they need training in customer service. I told them I was searching for another company because the service was so bad and the woman said no problem. They obviously do not need or care to keep clients. Worst company to deal with right up there with Aliant. Would never recommend!
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