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Reply to:	BramaTelecom Lost Internet on Thursday night, 7pm. Impossible to reach anyone from Brama. Tried the next day, you wait with their annoying music in the background for 15-20 minutes to be told the person is busy, leave your phone number and we will call back. But they dont call back. I got to speak with tech support on Saturday- to be told it was Bell's phone line problem. Ok... Get a call from Bell, next technician available on Tuesday PM. Ok, Bell comes, it turns out is Brama's modem that is defective. Try to call Brama - usual scenario - even spoke with sales rep who sais tech would call back - No sir. Got a laconic call - no apologies- Wednesday saying they would send me a new modem. It is the following Saturday, I am still waiting... In the meantime, I did make arrangements with a new supplier with 24-7 tech support.
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