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Reply to: TekSavvy Solutions Inc.
I called and booked internet service two months in advance with Teksavvy. I was told the date I have given them is definitely not a problem because it was early and for sure there is not a problem. I was told it will be in the afternoon and got a email that day regarding the installation.

Two days before the actual installation, I asked to confirm approximately what time the technician will be dropping by. They say they have no idea what time in the afternoon the technician will by coming over. Fair enough, I thought. I can work on other things and wait for them to come.

On the day of the installation, I waited 5 hours and no technician showed up. I was told the installation is changed to the morning. However, I did not receive any update changes from teksavvy prior to that or receive any calls from the tech in the morning that they're coming over. And, this was my day off. Now, I will need to take another day off which I have no idea when. Until then, I have no internet at my home.
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