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Reply to:	TekSavvy Solutions Inc. Such a disappointment and frustration! Called them on April 28 to schedule move of service to a new address on May 7. Unexpectedly, the whole family had to self isolate at old address due to COVID, so called TekSavvy on May 4 to postpone the transfer. They went ahead and moved the service anyway on May 7 and left us without internet. It is May 11 today and we don_t have internet. Called them twice since. The only thing they could do is email the tech (which according to them that is the only way to communicate and it takes 4-5 business days for a response). It has been a week since I called them to postpone! such a frustration. They need another way other than emailing to communicate in such urgent situations!
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