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Reply to: Acanac
I made an appt to get internet and a phone for July 5th after they supposedly checked to make sure there was a working line to that house. On the day of installation the Bell guy came out and spent a lot of time checking lines in the back and from the road...none...he also stated this area is notorious for that. Finally got a call on the 9th, called back and right away the guy is trying to tell me they have been trying to get a hold of me....1 call an hr previous is all I received. The earliest they can install now is the 15th...10 days later!! I asked if they were going to compensate me for the inconvenience...oh yes, we won't charge you til it's installed, I said of course as that would be fraud and are you going to compensate me in anyway and again repeated himself. Then went onto say so if you could have made a million dollars that day would I have to compensate you for that? That's when I called him an asshole for saying that, what a stupid thing to say...then he said you have personally attacked me and I am hanging up, which he did. I called back talked to someone else...again asked about compensation, he said no and I said do you not care about your reputation...to which he said no...while I was on the phone they called me back...who calls after they hang up...shit customer service, lies when you call to check service...all around crap assholes who work there...don't go with these idiots!!!
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