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Reply to: Acanac
Worst Service ever. Waste of Time, Stay away!!!

Internet down for over 8days, making me run around without any fix. Everything needs to be done by Rogers Technicians, have to wait 2 to 3 days for any service. My internet could be down for another 2 weeks. AND THIS IS ABSOLUTELY NORMAL FOR ACANAC. I REPEAT. YOUR INTERNET SERVICE COULD BE DOWN FOR OVER 2 WEEKS, IF THIS IS OK, GO AHEAD WITH ACANAC. IT'S 2019, NO INTERNET FOR 8 DAYS AND STILL NO FIX?!!! ALL THEY CAN TELL ME IS THAT THEY PUT THE TICKET THROUGH ROGERS AND BLAMES EVERYTHING TO ROGERS. ALSO, EVERY TIME YOU SPEAK TO DIFFERENT PEOPLE, YOU HAVE TO GIVE YOUR INFORMATION ALL OVER AGAIN. I MUST HAVE DONE THIS OVER 50 TIMES. THIS IS THE WORST COMPANY I HAVE EVER SEEN. WORST CUSTOMER SERVICE STAFFS. STAY AWAY AND YOUR WELCOME FOR THIS INFORMATION. I JUST SAVED YOU A LOT OF TIME AND ANGER. TAKES OVER AN HOUR TO CANCEL THE SERVICE. YOU WILL NEVER BE ABLE TO TALK TO ANY MANAGERS. IM DONE WITH THIS COMPANY!!!!!!!!!!!
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