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Reply to: Acanac
I got new modem to upgrade the internet speed, called Tech Support to activate on Friday Sept28th, 2018. Was told that it will be working in next 24-48 hours. Called on Saturday to check the status and was told that Tech Support entered wrong MAC address and will correct and wait another 24-48 hours. No internet till Monday, called to find out that highly qualified tech support still has wrong MAC address and no correction was made, wait another 24-48 hours. Guess what, no internet till Wednesday, called to get a another surprise still wrong MAC address,highly qualified tech support shamelessly tells to wait another 24-48 hours! Wow what a great company of jokers and idiots. One week and still waiting for another surprise!! Worse than kindergarten kid, even a kid can enter right letters and numbers.
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