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Reply to: Comwave
A few years ago my dad wanted to open up an account with Comwave. The representative said that they needed a credit card on file and I offered to use mine. The representative assured me that it would not be charged and I was not financially liable for anything, they simply needed this information to process the account.
I just got a notification that I have an account in collections. As a person who is diligent with payments I was scared someone had stolen my identity. Nope, it's Comwave. I called to ask them about it but, of course, they have no record of me having an account! (because I never did). I asked how I can be in collections for an account I never had, and they were not sure. I asked to speak to a supervisor and they said there isn't one. I asked about a complaints line or fraud line, nope none of those.
The collections agency told me that I had verbally co-signed, which is not what the representative said at all. He intentionally mislead me so that he could get the commission for opening the account.
So I had to pay $1156 to a collections agency. I didn't get any indication that a) I was on the account b) that there was an outstanding balance and c) that they were taking it to collections.
Might get a lawyer and try to pull phone records because their staff legit told me I would not be implication in any way. L-i-e-s.
Also, my dad cancelled after one month because it's the worst service ever. They charged and outrageous cancellation fee, that has been growing in interest for 2 years, which is why the balance is so high now. Like why the hell wouldn't they reach out to me before it was almost $1200?

Stay far far away. The lie when you set up, the service is terrible, their customer service representatives don't have answers for anything and apparently there's no such thing as supervisors to talk to so that's cool.
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