Introduction to Voice Over IP (VoIP)

VoIP (or voice over Internet Protocol) commonly refers to the communication protocols, technologies, methodologies, and transmission techniques involved in the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, voice over broadband (VoBB), broadband telephony, and broadband phone. In this article will focus on Voice over IP for the home or business phone replacement.

The steps involved in originating a VoIP telephone call are signaling and media channel setup, digitization of the analog voice signal, encoding, encapsulating into a packet and transmission. The Internet Protocol (IP) packets are sent over a packet-switched network. On the receiving side, similar steps (usually in the reverse order) such as reception of the IP packets, decoding of the packets and digital-to-analog conversion reproduce the original voice stream. Even though IP Telephony and VoIP are terms that are used interchangeably, they are actually different; IP telephony has to do with digital telephony systems that use IP protocols for voice communication, while VoIP is actually a subset of IP Telephony. VoIP is a technology used by IP telephony as a means of transporting phone calls.

Early providers of Voice over IP services offered business models (and technical solutions) that mirrored the architecture of the legacy telephone network. Second generation providers, such as Skype have built closed networks for private user bases, offering the benefit of free calls and convenience, while denying their users the ability to call out to other networks. This has severely limited the ability of users to mix-and-match third-party hardware and software. Third generation providers, such as Google Talk have adopted the concept of Federated VoIP – which is a complete departure from the architecture of the legacy networks. These solutions typically allow arbitrary and dynamic interconnection between any two domains on the Internet whenever a user wishes to place a call.

VoIP systems use session control protocols to control the set-up and tear-down of calls as well as audio codecs which encode speech allowing transmission over an IP network as digital audio via an audio stream. The choice of codec varies between different implementations of VoIP depending on application requirements and network bandwidth; some implementations rely on narrowband and compressed speech, while others support high fidelity stereo codecs. Some popular codecs include u-law and a-law versions of G.711, G.722 which is a high-fidelity codec marketed as HD Voice by Polycom, a popular open source voice codec known as iLBC, a codec that only uses 8kbps each way called G.729, and many others. While implementations may vary in general terms remains the same across all the VoIP providers in Canada.

VoIP is available on many smart-phones and Internet-enabled devices, such as Amazon’s Echo Smart Speaker.  This is so that users of portable devices that are not phones, may place calls or send text messages over 4G or Wi-Fi networks.

VoIP service providers are the companies that are routing the phone calls; resulting in incredible savings when compared to a traditional phone line. Think in Canada that may be more than 200% in costs savings!! The best part is that you won’t even notice a difference when making a call using a VoIP phone service. You just pick up your phone like normal, dial the number you want to reach, your phone connects to the PSTN, and connect using your internet connection instead of a traditional circuit board landline. For some time now all phone call routing may be digitalized, converted to VoIP, without the consumer being aware. This has been done as major Telecommunications operators convert their networks to all-IP and seek saving, for their own benefit. Though VoIP benefits transcend beyond; enterprises, businesses, and individuals all get to benefit and profit from VoIP.

The benefits of switching to VoIP technology as mentioned before, include great cost savings feature-rich and flexible services; in line with today’s modern interconnected world.

So go ahead and explore your new Home Phone or Business Phone Today!

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