Mitel Reviews & Service Offerings
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Mitel Business Phone
Mitel was established in 1973, making it one of the oldest providers of business communications and collaboration services. In terms of Mitel Business phone services in our Hosted PBX review we were left with very little we could fully compare with. Regretabbly Mitel business phone systems website is not designed to provide full information but rather attract (potential) customer contacts.
Nonetheless, we were able to look at Mitel Hosted PBX, which based on the on the type of self-categorization a business may find a different set of features available. It's rather confusing as Mitel does have one plan for Small Business and another called Business Lite, in where business lite only differs in that it does not include any call.
With that said you'll find some of the usual Hosted PBX features, such as:
- Call park,
- Call forwarding,
- Hunt Groups
- and more.
Most of the plans do include Unlimited Canada and US calling. Also, there is a nice feature called Unified Communicator Express PC Client; which allows communications using a native application from the laptop.
In all, we cannot fully assess the offering of Mitel Hosted PBX, but we do see some interesting features with a rather odd combination of plans. Given the experience, Mitel business phone systems could be a perfect solution though in the market there are more clear alternatives to be considered.
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