Gems Telecom Reviews & Service Offerings
|January 16, 2018|
|Submitted by:||mandeep kaur (montreal , QU)|
thankful to gemstelecommr.ahad clarify this internet offer to me i thanks to him
i select this offer on 5 january 2018
|1 person found the following review useful|
|February 20, 2015|
|Submitted by:||Penny (Gatineau , QU)|
Will rip you OFFGemstelecom representatives will say just about anything to get you to sign up with them, and neglect to tell you important information that would have been helpful to know at the beginning! They will tell you that you only have to pay your first payment down and then only pay again on the 20th of next month.. But this is not the case! Apparently this is a per-paid service and you have to pay for your next moth the month before.. so you need to have 2 payments up front! they take your first payment and then a few days later advice you that you now have to pay for the next month!
If I knew this I am 100% sure I would have said, thank you, and hung up to check the next provider on my list.. As it is now I am stuck with this horrible company that lies to you from the beginning!!
I do not advice you to join this company.. There are loads better out there, so the best advice I can give you is the choose wisely and stay clear from this company!!
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|Monthly Fee||Setup Fee||Other Fees||Long Distance Rates|
Gems Telecom is an ISP HQ in Mount Royal, QC. Gemstelecom is a division of Cronomagic Canada established in 1993.
Gems offers internet and phones plan services coupled with the best technical support in the industry. Services include high speed internet and VoIP for residential and business customers.
Gems Telecom provide free High Speed Cable Internet installation; free WIFI without any hidden charges. Gems has somewhat flexible and customizable internet plans offered at market reasonable prices. The phone services all include functions like caller ID, call waiting, voice mail, call forwarding and 3 way-conference at no extra charges. Easily and conveniently choose from our local, Canada or Canada and US unlimited phone plans, keep your phone number and keep your equipment.
The specialization is on providing High Speed internet services, as Gems Telecom is the residential part of Cronomagic, which focuses on enterprise and that traces roots back to 1993.
Gems also offer businesses and even home based businesses, phone systems; on site phone systems or hosted phone systems from virtual extensions to well over 500 extensions, multi site locations, off site employees we have a solution that fits your needs. Maintain a local presence using local virtual numbers services allowing businesses to develop a sense of closeness to their respective customers, regardles of where they are located.
In our Gems Telecom Home Phone review we found the service to have listed some of the basic VoIP features, such as Caller-ID, call forwarding and voicemail. It also has support to configure a SIP client, while lacking a smart phone app it means you could find and use one yourself.
As it always happens with ISPs offering VoIP Home Phone Gems Telecom is a bit expensive, the Canada/USA plan is one of the most expensive we have seen. They've also have fees for account activation, something the industry is seldom using these days.
Gems Telecom does support number portability though that will set you back $29.99 and also the ATA rental is a fee $3.99.
The long distance rates when compared to the other Long Distance providers are sometimes 2x as expensive. So in summary, if you are considering Gems Telecom for your Home Phone, there may be better and certainly cheaper alternatives out there. Gems missed the opportunity by having a $25.99/month Canada/US plan, compare that to VoIP Much at $9.75/month for the same type of plan, It begs the question which one should you chose and why pay more for the same? Having said that, the move to VoIP/Digital Home Phone technology is definitively in the right direction.
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