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Epik Networks Reviews & Service Offerings

Epik Networks
Maple Leaf Company Info

Maple Leaf Rating

Gonevoip's Opinion: Rating
Users Rating: Rating
Number of Reviews: 11

Rating  78%     Rating  22%    

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Epik Networks
Epik Networks

Epik Networks

Website: www.epiknetworks.com
Devices: Cisco and Polycom IP Phones, UC-One softphone app for Android, iOS, Windows and MAC
Availability: AB, BC, MB, NB, NF, NS, ON, PEI, QC & SK
Monthly Price: $18 CAD

1-866-353-9333

Get a Quote Visit Site


Maple Leaf Rating

Gonevoip's Opinion (4.5): Rating
Users Rating: Rating
(9 ) Reviews + (2) Replies: 11

Rating  78%     Rating  22%

Add a Review

Ask a Question


Maple Leaf Rating

Gonevoip's Opinion: Rating
Users Rating: Rating
Number of Reviews: 11

Rating  78%     Rating  22%    

  Add a Review     Ask a Question

 

Reviews Stats

Rating
7
Rating
0
Rating
0
Rating
0
Rating
2
When reviewing Epik Networks Gonevoip visitors usually feel Feeling satisfied satisfied !

Top Positive


2 persons found the following review useful
Submitted on: May 22, 2018
Submitted by: Doug (Vancouver , BR)
Overall Rating: Rating
Would Recommend? YES

best internet and voip in vancouver

by far the best quality compared to others i've used.


Do you find this review useful?

2 Yes No 1 Report abuse


Top Critical


2 persons found the following review useful
Submitted on: August 20, 2015
Submitted by: Riley (Vancouver , BR)
Overall Rating: Rating
Would Recommend? NO

Epik network an epic failure

Don't bother with this company, from horrible internet service to horrible customer service this company has bad practices down to an art. Not only will they not provide you with what they offer, they won't let you out of an old when they aren't even providing the service they said they would. When you call them, its an even bigger joke, taking days to get back to you. Save yourself the headache and go with a different provider.


Do you find this review useful?

2 Yes No 1 Report abuse


All Reviews

August 6, 2018
Submitted by: Samantha T. (Toronto , ON)
Feeling: Feeling satisfied Satisfied
Overall Rating: Rating
Would Recommend? YES

Happy Customer

Very happy with their services.
Do you find this review useful? 0 Yes No 0 Report abuse
August 6, 2018
Submitted by: Jon (Toronto , ON)
Feeling: Feeling satisfied Satisfied
Overall Rating: Rating
Would Recommend? YES

Great customer service

Their customer service is amazing. Whenever we've needed to call in, we had our questions answered really quickly. Their team is very knowledgeable and friendly.
Do you find this review useful? 0 Yes No 0 Report abuse
1 person found the following review useful
August 6, 2018
Submitted by: Chris (Toronto , ON)
Feeling: Feeling satisfied Satisfied
Overall Rating: Rating
Would Recommend? YES

The best VoIP provider

Epik Networks is hands-down the best VoIP provider we've worked with. Not only did they install our services without any disruption to our business, they were also super responsive and helpful throughout the process. We've had an excellent experience with their staff as well as the quality of our phone service. Would highly recommend!
Do you find this review useful? 1 Yes No 0 Report abuse
2 persons found the following review useful
May 28, 2018
Submitted by: Terry (Richmond Hill , ON)
Feeling: Feeling satisfied Satisfied
Overall Rating: Rating
Would Recommend? YES

Phone Services

I signed up with Epik trough a referral from a friend. I have a construction business that I run out of a small office. They set me up with Internet and phones. The advantage was having their UC1 application, it allows me to communicate with my employees and control the costs. My employees are always working remotely at different job sites, so this solutions has proven to work for my business and my employees!

Reply from: Claudio Nespeca
May 29, 2018
thanks for the feedback! Glad to have you as our client.
Do you find this review useful? 2 Yes No 0 Report abuse
2 persons found the following review useful
May 23, 2018
Submitted by: Alyssa (Toronto , ON)
Feeling: Feeling satisfied Satisfied
Overall Rating: Rating
Would Recommend? YES

Fantastic Service

Epiks team goes above and beyond the standard phone companies care and attention to their clients. Highly recommend their services.

Reply from: Claudio Nespeca
May 29, 2018
Thanks Alyssa, appreciate the feedback.
Do you find this review useful? 2 Yes No 0 Report abuse
2 persons found the following review useful
May 23, 2018
Submitted by: luis (Toronto , ON)
Feeling: Feeling satisfied Satisfied
Overall Rating: Rating
Would Recommend? YES

Internet & Phones

Epik Networks helped me get rid of unnecessary internet costs by advising me on the speed I require to run my data and voice for my business. They provided me with a phone solution that will guarantee I always get connected to my customers. The best solution was the redundancy they offered through smartphone integration, I can now receive calls anytime and anywhere and never miss a booking!
Do you find this review useful? 2 Yes No 0 Report abuse
2 persons found the following review useful
May 22, 2018
Submitted by: Doug (Vancouver , BR)
Feeling: Feeling satisfied Satisfied
Overall Rating: Rating
Would Recommend? YES

best internet and voip in vancouver

by far the best quality compared to others i've used.
Do you find this review useful? 2 Yes No 1 Report abuse
1 person found the following review useful
January 20, 2016
Submitted by: Allison (Burnaby , BR)
Overall Rating: Rating
Would Recommend? NO

Terrible

They do not provide the service they agree to. The CEO and VP have no interest in ensuring you get the services you pay for. We had to forward our company phone line to a cell phone for over 6 months so we could answer customer calls. Contact CCTS if you need help resolving an issue with Epik.
Do you find this review useful? 1 Yes No 2 Report abuse
2 persons found the following review useful
August 20, 2015
Submitted by: Riley (Vancouver , BR)
Overall Rating: Rating
Would Recommend? NO

Epik network an epic failure

Don't bother with this company, from horrible internet service to horrible customer service this company has bad practices down to an art. Not only will they not provide you with what they offer, they won't let you out of an old when they aren't even providing the service they said they would. When you call them, its an even bigger joke, taking days to get back to you. Save yourself the headache and go with a different provider.
Do you find this review useful? 2 Yes No 1 Report abuse
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Monthly Fee Setup Fee Other Fees Long Distance Rates
$18
Bring your own Device Optional

Canada: free
USA: free
Intl. Minutes: low rates

Epik Networks is a leading technology services company providing state-of-the-art Internet and Voice services to its customers through an advanced services model, enabling companies of all sizes access to the resources and technical expertise previously reserved for very large enterprises. 

Since 2001 they've been providing telecom services to businesses, and since 2005, they've been a leading Hosted VOIP-PBX and fiber-optic based Internet company serving business clients across North America. They provide customized Unified Communications and Call Center solutions using their Broadsoft-powered (a Cisco company) platform, enabling a seamless transition for clients moving to an open, mobile and secure cloud service. Their technology is future-proof; it can adapt to any changes in the industry, safeguarding their clients’ investments.

Epik now provides some 800 customers and with 16,000 end users with a single source of responsibility for voice, internet, and on-site services.  

Currently, Epik has clients in markets across North America including Toronto, Vancouver, Los Angeles, Montreal, and Atlanta. Epik “on-net” fiber-optic buildings represent more than 20 million sq. ft. Epik is planning to expand to other major markets across Canada, the USA, Europe and Asia and has signed Telecommunication License Agreements with major real estate groups. The company’s goal is to be the number one choice of business customers requiring a single source of responsibility for all their voice and Internet requirements.

The benefits of Epik’s advanced services model for customers include risk-free access to the latest technology, scalable installation, and support, no upfront capital costs, reduced internal IT support, no concerns about investing in obsolete technologies, remote diagnosis and 24/7 technical support. 

Maple Leaf Features

Fax Capabilities Checkmark
Fax to Email Checkmark
Multiple Users: Checkmark
Toll Free Numbers: Checkmark
Web Management: Checkmark
Area Code Selection: Checkmark
Smartphone App: Checkmark
Conference Calling Checkmark
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Outsourced Telecom is Trending: 7 Reasons why

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Everything your Boss needs to know about VoIP

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Troubleshooting the top 9 VoIP Problems

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