Epik Networks Reviews & Service Offerings

Epik Networks
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Gonevoip's Opinion: Rating
Users Rating: Rating
Number of Reviews: 2

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Epik Networks2
Epik Networks

Epik Networks

Website:
Devices:
Availability:
www.epiknetworks.com
SIP Client (Bria)
AB, BC, MB, NB, NF, NS, ON, PEI, QC & SK
Monthly Fee Setup Fee Other Fees Long Distance Rates

Canada:
USA:
Intl. Minutes:

Epik Networks is a Business VoIP Provider established in 2001 and since 2007 providing VOIP services.  Epik is HQ in Toronto, ON. But also has local offices in Montreal, Quebec and in Vancouver, Britush Columbia. Epik runs their own network across North America. Epik reports 28 full time employes and over 800 customers in North America.

One of the items we could not fully qualify was their full offerings as of this writing as it's not available on their website.  With that said we are glad to find there is integration with Smartphone, by means of using the application Bria - which works on all the variants including tablets and desktop/laptop computers.

As of this writing we can't observe long distance calling rates nor comparing them as there is no way to check these on Epik's website. We'll update this review as more becomes available.

In all looks like Epik is making an effort to satisfy client's evolving telecommunications needs. But falls short in openly communicating pricing; recurriung to the call-back form. We hope Epik will update their site to include more information so visitors could asses without the need of a phone call. Also would help add more clarity if the Terms of Service are also linked in Epik's website.

Maple Leaf Features

Fax Capabilities Checkmark
Fax to Email Checkmark
Multiple Users: Checkmark
Toll Free Numbers: Checkmark
Web Management: Checkmark
Area Code Selection: Checkmark
Smartphone App: Checkmark
Conference Calling Checkmark
 

Reviews Stats

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All Reviews

January 20, 2016
Submitted by: Allison (Burnaby, BR)
Overall Rating: Rating
Would Recommend? NO

Terrible

They do not provide the service they agree to. The CEO and VP have no interest in ensuring you get the services you pay for. We had to forward our company phone line to a cell phone for over 6 months so we could answer customer calls. Contact CCTS if you need help resolving an issue with Epik.
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1 person found the following review useful
August 20, 2015
Submitted by: Riley (Vancouver, BR)
Overall Rating: Rating
Would Recommend? NO

Epik network an epic failure

Don't bother with this company, from horrible internet service to horrible customer service this company has bad practices down to an art. Not only will they not provide you with what they offer, they won't let you out of an old when they aren't even providing the service they said they would. When you call them, its an even bigger joke, taking days to get back to you. Save yourself the headache and go with a different provider.
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(2) Reviews + (0) Replies: 2

Rating  0%     Rating  100%