EastLink Reviews & Service Offerings

Maple Leaf Company Info


Website: www.eastlink.ca
Services: Cable
Availability: AB, BC, NB, NF, NS, ON & PEI
Monthly Price: $139.95 CAD


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15 2.5 reviewCount Get Free Quotes

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Home Internet

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Business Internet


Reviews Stats

When reviewing EastLink Gonevoip visitors usually feel Feeling angry angry !

All Reviews

November 29, 2019
Review Helpful? 0 Yes No 0
Submitted by: Leonard (Brasd , NO)
Feeling angry Angry Rating 👎

Eastlink Sucks

Worst Wifi I ever had
September 25, 2019
Review Helpful? 0 Yes No 0
Submitted by: Derek (Selwyn , ON)
Feeling angry Angry Rating 👎

Terrible Service

Typically an ISP would wait a bit before ... you over. Eastlink skipped the waiting period and started off the relationship right away doing that. DO NOT GO WITH THIS COMPANY. I was lied to on 4 different occasions before the install even happened which was delayed with no date in site. I gave up and cancelled my account. Worst service I have had in years. Don't waste you time with this company.
August 13, 2019
Review Helpful? 0 Yes No 0
Submitted by: Sarah Globe (PETERBOROUGH , ON)
Feeling angry Angry Rating 👎


We have had 2 appointments where a tech was supposed to come between 8 and 5. We booked time off work and ... ody shows up. They dont even call to say they arent coming. The supervisor was rude and didnt care. Go with anyone but east link.
July 8, 2019
Review Helpful? 1 Yes No 0
Submitted by: Mitchell (Halifax , NO)
Feeling angry Angry Rating 👎

Stay the ... away

This review is solely on their home services.
Their mobile services are much worse.

Their cable is expensive for what it is and is not comparable to competitors.

Their home phone is grainy and they force you to have it with a bundle, and almost force you to have all the expensive add-ons even if you never use the home phone.

Their internet however, is the worse of all. It went out 6 times in the first (and only) month we had it. Luckily, the neighbour in the other half of my duplex is an Eastlink technician. I had to also restart the modem 13 times that month. The speeds were about .5 mbps when we were paying for gigabit (yes, that is correct... we were getting a two-thousandth of the speed we were supposed to be getting).

The only real option for reliable and fast internet in Nova Scotia is Bell and they are quite expensive, but the only option.
June 27, 2019
Review Helpful? 3 Yes No 0
Submitted by: Kyle (Grande Prairie , AL)
Feeling angry Angry Rating 👎

Bush League Company

These guys are a joke. Their internet speeds are terrible and you will need to power cycle your modem at least 3 times a week. Their billing department and customer service is somehow even worse than their internet though. I'd rather have dial up than deal with this incompetent company again.
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Monthly Fee Setup Fee Contract Speed Monthly Usage
$139.95 Shipping: $49.95 Other: $ No

Download: 940 Mbps

Upload: 10 Mbps



Eastlink was founded by the Bragg family around four decades ago when it obtained one of the first cable licenses granted by the CRTC. Eastlink began its rapid expansion through Canada after having started out as a wild blueberry business. They are headquartered in Atlantic Canada and boast a very strong employee force of 1700 strong. It wasn’t long until Eastlink became one of the few telecommunication companies to offer the “triple play “service in 2000. They now offer a variety of standalone internet plans as well. Our focus is to review the residential plans that Eastlink provides!

Eastlink offers a residential internet plan they call the Eastlink bundle. This plan allows download speeds of up to 940 Mbps and upload speeds of 10 Mbps. The plan has unlimited usage and costs a total of $139.95 per month. Current Promotion is to fix the cost for 24-months. In all honesty, the price is not worthy, even though there is quality in this plan. The speeds are very good and unlimited bandwidth is appreciated but you should search for better deals.

Another prominent telecommunications company known as Altima Telecom provides a 25 Mbps plan that has an upload speed of 10 Mbps with unlimited usage for only $39.95. The price discrepancy between Altima Telecom and Eastlink is proof enough of how expensive Eastlink is.

Most internet service providers allocate specific times for customers where they can freely download without being worried about hitting their bandwidth usage cap. However, Eastlink does not appear to add traffic shaping to their plans.

The standard installation fee of $49.95 applies when opting into Eastlink service. One of the few good things about this plan is that it is offered on a non-contract basis so that customers do not feel bound by anything.

All in all, Eastlink should live up to its reputation by providing customers with better internet solutions. The quality of this plan is great indeed, but the price tag isn’t justifiable. Furthermore, Eastlink needs to offer more basic plans such as a 25 Mbps starter plan which is generally what the residential population requires. These high-speed high price plans are not for the everyday internet user and should not be the only options available to customers!

Maple Leaf Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
Extra Protection Plan Checkmark
DSL Checkmark
Cable Checkmark
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Have problems with laptop and printer, so require a HARD COPY of monthly bill.Thank you

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last night I called and waited 45 minutes and no one answered me, onlhy a recordin g ever 2 to 3 minutes.i want to t

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Canada’s Internet Speeds and Prices

Types of internet access providers This summer we set out to analyze the status of the home internet connections across the country. We picked fourteen representative major urban centers and analyzed factors such as maximum available �
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