CIK Telecom Inc Reviews & Service Offerings

CIK Telecom Inc
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Gonevoip's Opinion: Rating
Users Rating: Rating
Number of Reviews: 4

Rating  50%     Rating  50%    

CIK Telecom Inc2
CIK Telecom Inc

CIK Telecom Inc

Website:
Services:
Availability:
www.ciktel.com
Cable, DSL & Dry-Loop
AB, BC, MB, NB, NF,ON, PEI, QC & SK

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Monthly Fee Setup Fee Contract Speed Monthly Usage
$34.99 Shipping: $ Other: $ No

Download: 15mbps

Upload: 1Mbps

Cap: Unlimited

Overage:

CIK Telecom has been providing internet services for over a decade having been founded way back in 2003. CIK Telecom’s headquarters can be found at 282 Consumers Road Toronto, Ontario M2J 1P8 Canada. CIK Telecom stems from the advanced technologies and research department of Onet System inc. They pride themselves on providing high quality low cost telecommunication services.
 
CIK Telecom provides a variety of services ranging from Television bundles, low costing internet plans, and high quality phone service. An impressive aspect about CIK Telecom is that they are a licensed carrier with the Canadian Radio-Television and Telecommunications Commission (CRTC) since 2003!
 
Let us now review one of CIK Telecom’s economical FTTN plans. The basic high speed FTTN plan comes with a download speed of 15 mbps, and an upload speed of 1mbps. This plan is completely unlimited which is the cornerstone of this plan. The plan costs a total of $34.99 per month and is on a non-contract basis! The overall speeds of this plan are more than average and the pricing is very economical. If we compare this FTTN plan to the 10 mbps FTTN plan of Distributel which has a bandwidth cap of 100 GBs per month and costs a total of $39.95 per month we would find that CIK Telecom certainly made sure to provide a very affordable package. Not only does Distributel have a limit on its bandwidth it also has a much slower download rate, and regardless of those facts, CIK Telecom still has the lower price!
 
This plan does not apply a dry charge to customers which is something we do not see very often. Not only are CIK telecom’s price very affordable it further goes to cut down on many of the common costs a customer might have when opting into internet service. There is however a one-time processing fee that is charged when signing up for CIK Telecom internet service and it costs a total of $69.95. 
 
The only disappointing factor of our review of CIK Telecom was the lack of any list of features that come with this plan. Whether or not 24/7 hour customer support is provided, or anti-virus and spam protection capabilities are present are currently mysteries. Constant efforts of trying to get in touch with CIK Telecom support have failed and this may be an indication of their poor customer service. However we cannot make a solid judgement on that basis considering the absolutely amazing pricing that CIK Telecom has to offer!

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Reviews Stats

Rating
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When reviewing CIK Telecom Inc Gonevoip visitors usually feel Feeling angry angry!

Top Positive


4 persons found the following review useful
Submitted on: May 31, 2016
Submitted by: Ada(toronto, ON)
Overall Rating: Rating
Would Recommend? YES

Good price and fantastic customer support

Been with CIK for a year. They have fantastic customer support who speak both English&Mandarin. I've had consistent high quality service with no down time or disruption. BTW, I use 25M/10M Fttn plan.


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4 Yes No 5 Report abuse


Top Critical


1 person found the following review useful
Submitted on: August 5, 2017
Submitted by: Katie Sun (Mississauga, ON)
Overall Rating: Rating
Would Recommend? NO

CIK SUCKS

CIK IS SUPER SLOW AND MY WHOLE FAMILY IS REALLY MAD AND WE ARE SWITCHING TO ANOTHER COMPANY SOON BECAUSE NOBODY CAN GET STUFF DONE IN MY HOUSE WITH CIK.
IT IS A PIECE OF CRAP


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All Reviews

January 12, 2018
Submitted by: Adham Mansour (Montreal, QU)
Feeling: Feeling angry Angry
Overall Rating: Rating
Would Recommend? NO

Bad service

This company has bad customer service in addition to not honest I never trust in this company again. The company till you all information.
The customer service employees don't give you chance to speak .
Do you find this review useful? 0 Yes No 0 Report abuse
1 person found the following review useful
August 5, 2017
Submitted by: Katie Sun (Mississauga, ON)
Feeling: Feeling angry Angry
Overall Rating: Rating
Would Recommend? NO

CIK SUCKS

CIK IS SUPER SLOW AND MY WHOLE FAMILY IS REALLY MAD AND WE ARE SWITCHING TO ANOTHER COMPANY SOON BECAUSE NOBODY CAN GET STUFF DONE IN MY HOUSE WITH CIK.
IT IS A PIECE OF CRAP
Do you find this review useful? 1 Yes No 1 Report abuse
4 persons found the following review useful
February 14, 2017
Submitted by: Bay Milo (Toronto, ON)
Feeling: Feeling thankful Thankful
Overall Rating: Rating
Would Recommend? YES

Fantastic customer support

Been with CIK for a year. They have fantastic customer support who speak both English&Mandarin. I've had consistent high quality service with no down time or disruption. BTW, I use 25M/10M Fttn plan.
Do you find this review useful? 4 Yes No 2 Report abuse
4 persons found the following review useful
May 31, 2016
Submitted by: Ada (toronto, ON)
Overall Rating: Rating
Would Recommend? YES

Good price and fantastic customer support

Been with CIK for a year. They have fantastic customer support who speak both English&Mandarin. I've had consistent high quality service with no down time or disruption. BTW, I use 25M/10M Fttn plan.
Do you find this review useful? 4 Yes No 5 Report abuse
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(4) Reviews + (0) Replies: 4

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