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The Truth About Unlimited Calling

It has become common to use the term Unlimited Calling (or unlimited data for Internet) BUT is it truly unlimited? What’ve seen is that in the majority of the cases in the term of service there is a clause reserved for fair utilization and in there is spelled out the actual limits. With that said it’s fair to understand VOIP Providers have a reason to...

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We don’t need Verizon.. we’ve got VoIP!

As we approach the inevitable end of summer we are learning of another inevitable reality; that Verizon after all that buzz may not be coming to Canada after all. Much of the summer we heard of the plans Verizon had by acquiring Wind and possibly Mobilicity, if we are to believe media reports.., of entering Canadian telecom space. The usual suspects;...

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Why choose a Canadian Business VoIP provider?

Every business needs a phone system, and more and more companies are choosing to go with a Hosted solution. How do you choose which one is right for you whether you’re in Victoria, Fort McMurray, Winnipeg, London, Ottawa, Montreal or Halifax? Let’s narrow it down: Choose a Canadian company! Why is that important? In an increasingly global marketplace...

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Avoid embarrassing VoIP disruptions

Today’s business world is made up of high tech teams that are connected virtually and CEOs are now allowing work-from-home situations. In fact, did you know that 21 percent of video-conference business use is for customer/client meetings or to close a business deal, and 16 percent is for job interviews? Video-conferencing with an important person always...

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Call Centric Announces Canadian DID Expansion and FREE Porting

For all of you who were waiting for this announcement, the wait is over. It’s official Call Centric announced on July the 3rd they have available numbers in all Canadian provinces and territories. In addition Call Centric announced they are waiving the number portability fee for Canadian customers, which is a $25 waived. So if you had been thinking to...

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Canada tops the list in unfair Telecom rates

Canadians are well aware that the country is # in…. sometimes having very unfair mobile calling rates. How can we spend as little as possible on mobile calling charges each month – and hack your household mobile call spending? This topic is especially timely, given how Canada’s mobile calling rates are one of the world’s worst. This may...

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Troubleshooting VoIP Problems: Packet Delay

There are a number of issues arising from network connections that affect the VoIP user experience. Of these, packet delay has the most perceptible effect on user experience. Delays result in high latency – defined as the amount of time a packet takes to reach its destination – which then causes echo and/ or feedback. Voice call quality is...

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VoIP Spear: Leading the Way to Better VoIP

One of the best things to happen to telecommunications is VoIP. In the span of less than a decade, it has overtaken mobile and traditional telephony as the preferred means of communication. It owes to the technologies that support it, such as internet connectivity, as well as the gadgets and devices that enable its usage. This dependency on other...

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Free VoIP Calling

We often get asked how and where we can find ‘free’ VoIP calling? While there are services that offer FREE calling; there’s always a catch. More often than not there’s a catch; either offer is tied-up to ads, or the provider is re-selling or sharing your personal information with ‘partners’ meaning you may start to get more spam emails and even...

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Xerox and babyTEL keeping Fax alive

In this time and age, one has to wonder who is using faxes? Well, there’s plenty of use in the business-2-business world. For example, Realtors, mortgage brokers, and insurance brokers keep using them. That may be enough to keep Montreal based babyTEL established a longterm partnership with Xerox Canada to bring internet faxing to those customers that...