Whether you are an established business, a trades contractor, an insurance broker or a startup there are important advantages of using Voice-Over IP (VoIP) to satisfy today’s and tomorrow’s telecommunications needs.
The good old days with hefty long distance charges and with expensive faxes are gone. With VoIP, today’s business telephony needs can be fully addressed, integrated fast and seamlessly to new ever evolving trends. Here will review some of the top reasons why using or switching to VoIP allows all type of businesses to establish a stronger presence while capitalizing on the advantages and the savings.
Phone-based sales or customer service is not going away, it is not even declining a bit. So for any business to remain competitive having a modern business phone system is a must.
Richness in Features
Perhaps one of the most distinctive characteristics of VoIP for business is that it brings a vast array of features. These are the features that traditionally have been priced out of range for contractors or small business or even medium business had to budget a good portion of their yearly capital on. With VoIP features such as Call Forwarding, Fax to Email, Call Transfer, Smartphone Apps, Hunt Group, extension dialing, integration with CRM systems (such as Salesforce); IVR / Auto-Receptionist to direct inbound calls or Business Text SMS. These are just a small list of advanced features but put all these and what you get is key enablers for businesses to excel in their field. Only a service leveraging Voice-Over IP allows having it all at a fraction of the price from the traditional business (hardware based) telephony systems.
Another key enabler with a VoIP based solution is the ability to have an extraordinary calling flexibility. What does that translate into? Now is easier and cheaper than ever to have North America calling plans, toll-free numbers, very competitive national and international long distance calling rates. A business VoIP phone system enables a business to have local virtual phone numbers regardless of where the business head office is. It allows business to grow local identities, making sure their customers always have a local area number to dial. Another advantage is the integration of Smartphone Apps; which allows mobile workforces non-stop productivity. Making seamless and continuous productivity; whether they are on the road or in the office.
For as long a business is operating one thing is for sure; telecommunications needs for businesses continue to change and evolve. So should be the solutions used. A VoIP business phone system does enable your business to grow, without becoming a capital expense tax. With solutions such as cloud-based PBX, it is easier than ever before to add services as needed, when needed. This in turns allows businesses to focus on growing market share.
Learn more about the Best Business Phone Providers for medium to large business in Ontario below.