Airnet Reviews & Service Offerings

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Airnet
Airnet

Airnet

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www.airnet.ca
LTE Wireless
Ontario

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Monthly Fee Setup Fee Contract Speed Monthly Usage
$50 Shipping: $ Other: $35 No

Download: 6Mbps

Upload:

Cap: 80GB

Overage: $3

Airnet.ca services Northumberland County in Ontario. With more than 10 years of experience, Airnet began the operations back in 2002. Airnet.ca is a 100% locally owned and operated the company with the regional HQ located in Grafton, Ontario. Airnet started offering services out of the waterfront tower in Cobourg and has been expanding ever since!

Airnet used to offer a basic DSL package (using Bell network, so service was to be as good as Bell's is/was.. with perhaps better pricing and customer service) coming with unlimited internet data usage for $39.95 per month at download speeds of 6 mbps and non-specified upload speeds, but being guesstimated superior of 800 kbps. That price was available on a 30-day contract or on a 24-month contract. If you choose to sign up to the two-year contract, you will receive your first six months at a discounted rate of $35.95 per month.

in the old DSL basic there were a variety of additional fees including $17.50 per month for dry loop fees. There is also a $15.00 per month static IP Address fee. There is also installation fees of $35.00 (unless you sign up for a two-year contract). Furthermore, on-location installation is free if under 2 hours and costs $55 per each additional hour.

Airnet.ca also offers essentially the same exact plan as a business plan instead of residential; however, the cost goes up to $59.95 per month. Outside of their DSL plan, Airnet.ca also offers wireless service plans which start at $40 per month and go up to $135 per month. There are no unlimited data usage wireless plans. But on the flip side, there are no installation fees. The LTE Wireless plan is for 6 mpbs with a rather limiting cap of  80GB. You can add additional usage of 30GB for another $10/month.   

Airnet’s residential package is priced fairly reasonably. However, the unlimited LTE at $125/monthly is pricy.

We do like the fact that when you go over your monthly usage, there are no overage charges. Rather Airnet will simply lower your speed to 128 kbps. They also give you the opportunity of purchasing an additional 20 GB for $10 if needed. 

The final deciding factor is the exuberantly high installation fees if you are only signing up for 30 days. The installation fee with a 30-day contract comes in at a whopping $260 and that is simply too high for our tastes. Plus regardless of whether you are going on contract or not, there is a $35 contract admin fee.

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6 persons found the following review useful
June 15, 2015
Submitted by: Jim Moulton (Roseneath , ON)
Overall Rating: Rating
Would Recommend? NO

Speeds

Initially, the speed actually exceeded the suggested 6Mbps, and was regularily above 4 Mbps at all times of the day. This lasted for about three months when distinct slowdowns began. It is now a regular (as in daily) experience to see speeds below 1Kbps. I have complained but all I get is the usual Bell response, "it's you, not us!".
Do you find this review useful? 6 Yes No 0 Report abuse
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Since the one review you've had a year ago what has happened to your service to convince me to use your service.

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