1-VoIP Reviews & Service Offerings
|1 person found the following review useful|
|June 13, 2017|
|Submitted by:||LW (Toronto , ON)|
Extraordinary serviceI've been a 1-VoIP customer for 3+ years. Great quality. Customer service is as good as it gets.
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|Monthly Fee||Setup Fee||Other Fees||Long Distance Rates|
Bring your own Device Optional
1-VoIP was founded back in 2005 and has a decade of experience in the telecommunications world. The proudest achievement of 1-VoIP is that they have been rated as the number 1 provider in America, as well as the most reviewed. The headquarters of 1-VoIP can be found at 120 North Robinson Avenue, Suite 1600, Oklahoma City, Oklahoma, 73101. The staff at 1-VoIP we interacted with were extremely knowledgeable and exhibited their willingness to cooperate. The backbone of any business is the people who run it, and 1-VoIP showed us that customer experience and satisfaction are their priorities. Let us now indulge ourselves with a review of 1-VoIP’s bread and butter business VoIP plans!
1-VoIP provides a business plan that comes with a surplus of features that would dwarf the feature lists provided by other companies. The list is so long that we can’t share it all with you in this review. The pricing however on this plan you would expect to be insanely high – but no, that is not the case. If you have a business with 20 to 99 plus users you can avail this plan at the price of $20.97 per user per month. RingCentral is another business VoIP provider which we have used as a benchmark on multiple occasions for pricing and feature structuring. 1-VoIP offers many more features than RingCentral, but it costs a dollar less per user to opt into RingCentral services at $19.99 per month.
Some of the cool features you can look forward to are extension monitoring, call pick up groups (in case someone is out for lunch), digital call forwarding, cellphone redirecting, call parking, customizable music on hold, custom announcements and many more. The list goes on and on with each of these unique features and we wouldn’t find it surprising if some business owners would start drooling while going through the features list.
The only issue we have with this plan, however, is that no distinctions were made of the calling plan itself. Is it unlimited locally, throughout Canada, or throughout the United States? Providing this information would be vital in helping customers making a choice about 1-VoIP’s service.
All in all, 1-VoIP offers a plan that revolves around the many great features that they have to offer. Coupled with a great pricing structure and 1-VoIP has themselves a great formula for success. The only drawback is the lack of information about the calling specifications and if provided with that I believe 1-VoIP will have one of the best business VoIP plans available today.
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