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Reply to: Comwave
wish I could rate comwave a zero but 1 is the lowest it allows you to choose. I switched from rogers to comwave because I got lured in by the unlimited downloading feature in their slick ads. got to give them props for advertising. im halfway through the millstone around my neck called the 3 year contract and I cant wait to be done with this junk company. worst customer service ive ever encountered. do they actually use anyone who speaks English as a first language? all ive had is dropped calls on my home phone constantly and crap internet connection. they have sent me 3 new modems in the time ive been stuck with them and have sent technicians out to my home twice . since the dont have their own techs they use bell canada techs. the first guy informed me that I wasnt even getting the download speed I had been paying for the past year and a half. even the bell tech said he felt sorry for me being stuck with these comwave mooks for 3 years. id say in the year and a half ive had comwave we have had to reset our modems hundreds of times because comwave technical support is basically reading off cue cards when trying to deal with customer issues with their phone or internet. its a complete joke. and the 3 year contract is only a verbal contract as comwave customers never sign anything . and if you want to receive a copy of the phone conversation where you supposedly verbally agreed to a 3 year contract they charge you a fee of 50 dollars!!!!! anyone looking for internet and home phone service avoid comwave like the plague. its total junk
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